Terms of Service
Last updated: February 2026
These Terms of Service govern your access to and use of BlueLead’s website, software, and services. By using the services, you agree to these Terms.
Introduction
These Terms of Service (“Terms”) govern your access to and use of the BlueLead software platform, websites, applications, and related services (collectively, the “Services”). BlueLead (“BlueLead,” “we,” “our,” or “us”) provides a software-as-a-service platform designed to help businesses manage and grow their operations. By accessing or using the Services, you agree to be bound by these Terms. If you do not agree, you may not use the Services.
Eligibility & Account Responsibility
You must be at least 18 years old to use the Services. By creating an account, you represent that all information you provide is accurate and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account, whether authorized or not.
Use of the Services
You agree to use the Services only for lawful business purposes and in accordance with these Terms. You may not misuse the platform, interfere with its operation, attempt unauthorized access, or use the Services in a way that violates applicable laws or regulations. We reserve the right to suspend or terminate access if we reasonably believe the Services are being misused.
White-Label Software & Third-Party Infrastructure
BlueLead operates as a white-label reseller of third-party SaaS infrastructure. Certain features, functionality, security controls, and system availability are provided by underlying technology partners. BlueLead is not responsible for outages, interruptions, or limitations caused by third-party infrastructure beyond our reasonable control.
Customer Data & User Responsibilities
You are solely responsible for any data, content, communications, or information you upload, process, or transmit through the Services, including information related to your own customers. You represent and warrant that you have obtained all necessary rights, permissions, and consents to collect and process such data. BlueLead acts as a data processor for customer data and does not control the content or legality of information submitted by users.
Subscriptions, Billing & Payments
Certain features of the Services require a paid subscription. Fees are billed in advance on a recurring basis unless canceled. By subscribing, you authorize us or our payment processors to charge your payment method for all applicable fees. Pricing and plans may change with notice.
Free Trial & Money-Back Guarantee
BlueLead may offer a free trial and a 30-day money-back guarantee. If you request a refund within 30 days of your initial paid subscription, we will issue a refund regardless of usage, performance, or subjective results. Refund eligibility is not dependent on meeting any minimum performance threshold. Refunds apply only to initial subscription fees and do not cover third-party costs, usage-based charges, or add-on services where applicable.
Acceptable Use & Communications
The Services may enable automated emails, text messages, calls, and other communications. You are solely responsible for ensuring that all communications sent through the platform comply with applicable laws, including consent and opt-in requirements. BlueLead does not assume responsibility for user-generated communications or their compliance with regulations.
Intellectual Property
BlueLead retains all rights, title, and interest in the Services, including software, design, branding, and proprietary technology. These Terms do not grant you ownership of the platform. You retain ownership of your data and content submitted through the Services, subject to our limited rights to process such data to operate the platform.
Service Availability & Modifications
We may modify, suspend, or discontinue any part of the Services at any time, with or without notice. We do not guarantee that the Services will be uninterrupted or error-free. We are not liable for any modification, suspension, or discontinuation of the Services.
Disclaimer of Warranties
The Services are provided on an “as is” and “as available” basis. To the maximum extent permitted by law, BlueLead disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee specific business outcomes, results, or performance.
Limitation of Liability
To the maximum extent permitted by law, BlueLead shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities, arising out of or related to your use of the Services. Our total liability shall not exceed the amount paid by you to BlueLead in the twelve months preceding the claim.
Termination
You may cancel your account at any time. We reserve the right to suspend or terminate your access to the Services if you violate these Terms or use the platform in a manner that poses legal or operational risk. Upon termination, your right to access the Services will cease.
Changes to These Terms
We may update these Terms from time to time. Changes will be effective upon posting. Continued use of the Services after changes constitutes acceptance of the updated Terms.
Governing Law
These Terms are governed by and construed in accordance with applicable laws, without regard to conflict of law principles.
Contact
If you have questions about these Terms, you may contact us through our platform or official communication channels. contact@bluelead.co