Privacy Policy

We collect the following types of information:

Personal Information:

• Name, email address, phone number, and physical address
• Payment information when you make a purchase or request a quote
• Opt-in records and timestamps for communication channels (SMS, email, etc.)

Non-Personal Information:

• IP address, browser type, and device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:

• Records of inquiries and service requests
• Appointment details and preferences
• Service history and feedback

We use collected data for:

• Providing and improving our services
• Processing transactions and payments
• Communicating with you about inquiries, appointments, and promotions
• Enhancing website functionality and user experience
• Ensuring security and fraud prevention
• Maintaining records of communication preferences and consent

By opting into our SMS messaging services operated by Bluelead, you agree to receive text messages related to our services, including appointment reminders, customer support, and important updates.

Opt-In & Consent:

• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable laws

Opt-Out Instructions:

• Reply STOP at any time to cancel SMS notifications
• You will receive a final confirmation message
• Opt-out requests are processed promptly

Message Frequency & Content:

• Message frequency varies based on your interactions with our business
• Messages are directly related to services you requested
• We do not send promotional content without specific consent

Help & Support:

• Reply HELP for assistance
• You can also contact us at contact@bluelead.co

Carrier Information:

• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include major U.S. carriers and most regional carriers

SMS Data Protection Statement:

No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, or trade personal information. We may share information with service providers that support our operations, including payment processing and SMS delivery providers used only to deliver messages you've consented to receive. We may also disclose information when required by law, legal process, or to protect our rights. In mergers, acquisitions, or asset sales, data remains protected under this policy.

We maintain reasonable safeguards to protect personal information, including encryption in transit and at rest, secure access controls, periodic security reviews, and breach response protocols. No transmission or storage method is 100% secure, but we work to protect your data using commercially reasonable measures.

We use cookies and similar technologies to analyze traffic, remember preferences, improve website functionality, and measure service performance. You can manage cookies through browser settings, but disabling some cookies may limit site functionality.

You may request access to, updates to, or deletion of your personal data. You can opt out of marketing emails using unsubscribe links and opt out of SMS by replying STOP. You may also request details on our data practices or withdraw consent for future communications where permitted by law.

Our website may include links to third-party websites. We are not responsible for their privacy practices. This policy applies only to information collected by Bluelead.

We may update this policy periodically. The latest version will remain available on our website with the effective date. For significant changes, we may provide additional notice.

If you have questions about this Privacy Policy or how your information is handled, contact Bluelead.